Privacy Policy

We highly value the trust you have placed in Velka. As a commitment to safeguarding your privacy and ensuring secure transactions, we uphold the highest standards for protecting customer information. Please take a moment to familiarize yourself with the following statement, which outlines our practices for collecting and managing information.

Note: Our privacy policy is subject to change without prior notice. We recommend reviewing this policy periodically to stay informed about any updates.

  1. Collection of Personally Identifiable Information
    We gather personally identifiable information, such as email addresses, names, and phone numbers, when you create an account with Velka. While browsing certain sections of our site does not necessitate registration, certain activities like placing orders do require it. Your contact details are used to send you offers based on your past orders and preferences.
  2. Utilization of Demographic and Profile Data
    Personal information is used to fulfill the services you request. Should we employ your personal information for marketing purposes, we will always provide an opt-out option. This information helps us address disputes, troubleshoot issues, ensure a secure service, collect owed fees, gauge consumer interest in our offerings, and keep you informed about online and offline promotions, products, services, and updates. As part of our commitment to improvement, we analyze demographic and profile data to enhance our products and services.
  3. Information Sharing
    Please be assured, we do not share personal information with entities beyond Velka, including companies and organizations.

    Your privacy is our utmost priority, and we remain dedicated to maintaining the confidentiality of your information.
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