Your satisfaction is our priority, and we aim to provide you with a seamless shopping experience. Here’s an overview of our order processing and delivery procedures:
Order Dispatch: All orders are meticulously processed and will be dispatched within 2-3 days from the date of placing your order.
Shipping Partners: We entrust your orders to our reliable standard courier partners.
Delivery Timeframe: Typically, you can expect your delivery to arrive within 8-10 working days from the dispatch date. Please note that during periods of high demand, such as Sale days, there might be slight delays in delivery.
Handmade Excellence: At times, when we are experiencing exceptionally high demand, our handmade production process might lead to minor delays. However, rest assured that we’re committed to delivering your chosen product to you at the earliest possible time.
Should you have any questions or concerns regarding your delivery, our team is here to assist. Please feel free to reach out to us at contact@velkatrends.com, and we’ll make every effort to address your queries promptly.
